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IMPORTANT COVID-19 UPDATE - We’ve re-opened for studio & on-location bookings! PLEASE CLICK HERE FOR FULL DETAILS

COVID-19 Update

 

Like most, our business has been impacted by COVID-19 & we'd like to thank everyone for their support during temporary closure. 

We've been processing online orders as usual & have received a high volume of enquiries during this time, please bear with us whilst we catch up. If you've not heard back from us by the end of September, please let us know as your email may have been delayed / failed to reach us. We appreciate your patients & understanding!

IMPORTANTAs usual, all studio visits are strictly by appointment onlyNo unscheduled visits, early or late arrivals. Short notice arrangements may not be possible.

What's changed?

We’ve made the following changes to our service, until further notice:  

  • Limited appointments & revised booking hours.
  • On-location bookings limited to 30 miles radius of SY8 1LR.
  • Max. studio attendance 1-5 people from same household / 'bubble' only. No group bookings at this time.
  • Pet bookings but must be arranged separately.
  • All previews will be online via client account watermarked web gallery. If you wish to order in studio, short visits are accepted by appt. up to 15 minutes.
  • Face masks are a requirement for all visitors (removed for photos). 

Bookings

Photo shoots, collections, enquiries, orders, consultations & collections by advance appointment, subject to availability:

Wednesday: 10am – 1pm

Thursday & Friday: 10am – 6pm

Saturday: 10am – 5pm

Sunday, Monday & Tuesday: CLOSED

Please phone or submit a request via Book Now link.

For on-location enquiries outside of the above hours, please contact us.

Scheduled Visitors

We kindly ask all visitors to adhere to safe distancing measures of 2M whenever possible.

Due to changes of government guidelines, all visitors are required to wear a suitable face mask. If exempt for health reasons, please advise upon booking.

For health & safety reasons, visitors without an appropriate face mask are required to wait outside / in your vehicle.

If running late, please contact us before visiting to check availability / re-schedule, as your appointment may have been re-allocated. Bookings are held for 10 minutes only.

As bookings are limited, it's important that you contact us to cancel / reschedule if you're unable to attend your appointment.

Enquiries

For booking enquiries, please submit a request online via ‘Book Now’ link (recommended), as this is monitored out of hours. Alternatively, please phone the studio directly, (01584) 872340.

Please note, we're a small, family run business & do not have office staff. Due to the nature of our service & other commitments, we're often out of office & an answerphone facility is available.

Whilst we aim to respond within 7 working days, due to a change in our service hours, please expect longer response times to general enquiries.

Again, thank you for supporting our small, independent business - it means the world to us & we look forward to welcoming you at the studio soon!

- Joseph & Sophie

 

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