F
A
C
E
B
O
O
K

 IMPORTANT NOTICE:  We're temporarily closed from 5th January 2021.  SEE DETAILS

COVID-19 Update

 

Temporarily Closed from 5th January 2021

Date: 5th January 2021

Sadly, due to national lockdown, the studio is temporarily closed from 5th January 2021 & we're unable to accept bookings at this time; as a result, our current studio promotion has been suspended & will be extended when we are permitted to re-open.

We hope to be able to re-open for appointments in mid February 2021 & will update this page as soon as we have new information.

We're processing online orders for delivery as usual & website galleries remain open for orders. 

Thank you once again for your continued support during these difficult times - stay safe.


Back open for appointments: 2 December 2020

Exclusive website offers will be launching soon & our site may close at various times for updating. In addition to the safety measures already in place (below), there are additional changes to our service, details below. We’ve received a high volume of enquiries & will be responding as quickly as we can; thank you for your kind understanding ~ hope to see you at the studio soon!


IMPORTANT: As usual, all visits & bookings are by advance appointment only; strictly no unscheduled studio visits, early or late arrivals. 

Short notice arrangements may not be possible.


What's changed?

We’ve made the following changes to our service, until further notice:  

  • Limited weekday evening collection appointments.
  • Studio Booking Duration: Max. 30 minutes per appointment.
  • Temporary suspension of some services.
  • Limited appointments & revised booking hours.
  • On-location bookings limited to 30 miles radius SY8 1LR.
  • Max. attendance: SIX people from same household / 'bubble'.
  • Previews online only via client account, watermarked web gallery.
  • If you wish to order in studio, short visits are accepted by appt. up to 15 minutes.
  • Face masks are a requirement (removed for photos only).

Appointments

Revised booking hours, subject to availability:

  • Tues & Wed: 10am - 2pm
  • Thurs, Fri & Sat: 10am - 4pm
  • Sun & Mon: CLOSED

Collections: Weekday appointments only, 5-7pm.

Passport, Visa & ID: Weekday appointments, 5-7pm.

For on-location enquiries outside above hours, please contact us.

The following services are temporarily suspended 5th December 2020 until 5th January 2021:

  • Studio Consultations
  • Digital Printing Service
  • Photo Restoration & Enlargement

Scheduled Visitors

Please arrive no earlier than your appointment or wait in vehicle until scheduled appointment time.

We kindly ask all visitors to adhere to the following:

  • Safe distancing of 2M whenever possible.
  • Please use hand sanitiser provided.
  • Face mask required. If exempt, please advise upon booking. For health & safety reasons, visitors without a suitable face mask / covering are required to wait outside / in vehicle.

Appointments are held for 10 minutes only; if late, please contact before visiting to check availability.

As bookings are limited, it's important to contact us to cancel / reschedule if you're unable to attend.

Regrettably, we're unable to guarantee possibility of re-booking in event of cancellation or missed appointments. Thank you.

Enquiries & Bookings

For booking enquiries, please submit a request online via ‘Book Now’ link (recommended) or phone the studio directly, (01584) 872340, answerphone facility available.

Please note, we're a small business & do not have office staff. Due to the nature of our service, we're often out of office & an answerphone facility is available.

Whilst we aim to respond within 7 working days, due to a change in our service hours & seasonal demand, longer response times are possible.


Temporarily Closed 5 November 2020 (4 weeks)

In accordance with government guidelines, we are sadly forced to close 5th November 2020 for 4 weeks & are unable to accept appointments during this time. We hope to re-open for appointments early December but will of course follow the latest advice & guidance from the government.

Christmas Promotion

Due to lockdown, our Christmas promotion has been postponed & provisional bookings for this event are likely to be available late Nov / early Dec for appointments after lockdown. More info to follow in News & Offers.

Online Orders

We will continue to process online orders as usual with delivery. Collections will be possible once the studio is permitted to re-open.

Stay Safe

Wishing you & your loved ones well during these challenging times - we look forward to welcoming you back to the studio in December. 

Thank you for your continued support!



Lockdown

Like most, our small business has been impacted by COVID-19 & we'd like to thank everyone for their support during temporary closure. 

We've been processing online orders as usual & have received a high volume of enquiries during this time, please bear with us whilst we catch up. If you've not heard back from us by the end of September, please let us know as your email may have been delayed / failed to reach us. We appreciate your patients & understanding!

Again, thank you for supporting our small, independent business - it means the world to us & we look forward to welcoming you at the studio soon!

- Joseph & Sophie

 

Join our mailing list to receive news & promotions:

Your information is safe with us & won't be shared.

Thanks for signing up! Please check your inbox for an e-mail to confirm your subscription.

 

By continuing to browse or by clicking Accept Cookies, you agree to the storing of cookies on your device necessary to provide you with the services available through our website.

    Accept   Privacy & Cookie Policy
Loading More Photos
Scroll To Top
Close Window
Loading
Close