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Service Policy

 

'We' refers to S&B Photography. 'You', 'Your', 'Client' refers to all persons taking part.

General

Copyright: S&B Photography own Copyright © to all photographs taken. All rights reserved.
Payments: Booking fee (non-refundable, min. charge) is payable on or before arrival via cash, cheque (payable to 'S&B Photography'), credit/ debit card. Credit cards +3.1%. All orders are subject to full terms set out in our Order Policy.
Bookings: By advance appointment; Monday-Saturday, 10am-5pm subject to availability. Bank Holiday, Sunday & evening bookings accepted, subject to additional charge. Due to booking allocation, we're unable to cater for early or late arrivals, automatic cancellation applies. If you anticipate late arrival, please contact us to discuss the possibility of re-scheduling your appointment. Same applies for studio visits.
Visits: All studio visits by advance appointment only.
Studio Preview: Free of charge by advance appointment, 2-14 working days post booking. If not arranged on the day, client is responsible for contacting us to arrange. Max. 1 hour, per visit.
Cancellation: We reserve the right to cancel bookings at any time, without notice. Should this be necessary, we will endeavour to inform you at the earliest opportunity. Client is to give notice of cancellation, 24 hours where possible.
Parental Consent: Required for persons under 16 years whereby parent/legal guardian is unable to attend. Parental Consent Form must be requested upon booking, completed by parent / legal guardian of all concerned & submitted on arrival. Under 16's must be accompanied by parent, legal guardian or nominated responsible adult for duration.
Identification: May be required - will be copied & kept on record. (UK Driving License or Passport only).
Vouchers: Gift vouchers, promotional vouchers / codes must be presented & surrendered on arrival to apply. Damaged/defaced vouchers cannot be accepted & lost or damaged vouchers cannot be replaced. No cash alternative.
Photographic Agreement: To be completed by persons over 18 years, parent / legal guardian.
Conduct: We reserve the right to terminate a booking at any time if any persons behaviour is deemed unacceptable. No refund will be given.
Health Disclosure: The client must disclose of any medical condition(s) likely to affect your ability to take part (below) & are advised not to take part in any suggestions that may aggravate an existing / cause further injury.
Advertisement Exemption: Selected images may be excluded from advertisement for a small admin fee of £1 per exempt image / £50 max. charge for all images, per booking. Applicable upon full payment. Selected services will be unavailable. This will not guarantee complete exclusion from public view.
Coverage: As the photographer determines; Special requests are not a binding instruction. Booking shall not exceed 1 hour. Client may end the photo shoot early but in doing so, will lessen the final number of photographs.
Liability: We will not be held liable for failure of services beyond our control or any circumstance likely to affect your booking. We will not be held responsible for any damage, loss or injury to you or any of your party, vehicles or possessions, unless proven to have been caused by a negligent act by ourselves, employees or agents acting in the course of employment in a court of Law. Free parking is offered subject to availability, at clients own risk.
Updates: We reserve the right to revise / update our Service Policy without notice. Please visit s-b-photography.co.uk regularly to familiarize yourself with changes.


Weddings

Clients: 'Clients' refers to the two people stated on the Booking Form & Contract. S&B Photography will only deal directly with the named clients only, whether the bill payers or not.
Agreement: It is agreed that the terms set out in this contract is the total agreement made between S&B Photography and the clients and that no variation or modification of this contract shall be effective unless agreed by both parties in writing.
Exclusivity: S&B Photography will be the sole official photographers on the day; no other paid photographers will be present. It is the client??™s responsibility to ensure that any family members or guests taking photographs do not obstruct S&B Photography from carrying out the contracted work.
Coverage: S&B Photography accepts no liability for lack of coverage due to (and not limited to) anyone in attendance that may be late, interfere with or restrict the photographer's duty, vagaries of the weather or the willingness of subjects. On occasions, it may be necessary for the photographer originally specified to be substituted by another photographer without notice e.g. ill health etc.
Special Requests: Coverage will be as the professional Photographer determines and no one photograph will be deemed more important than another. Special requests are not a binding instruction however every effort will be made to comply with special instructions / requests. Any special instructions not stated within this contract must be made by the clients to S&B Photography in writing before the Wedding.
Artistic License: S&B Photography shall be granted artistic license in relation to poses and locations used. The photographer??™s judgement regarding locations, poses and number of images taken shall be deemed correct.
Travelling expenses: Venues exceeding 25 miles of SY8 1LR subject to charge. Fee will be agreed between both parties and stated within this contract.
Restrictions: S&B Photography will not be held responsible for venues that have restrictions in place that prevent images from being taken. The client is responsible for enquiring to whether any such restrictions apply and informing S&B Photography in writing of any restrictions in place.
Photo Editing: A standard amount of image editing will be undertaken to bring the photographs to a quality of which S&B Photography is satisfied. This will include a selection of colour, black & white & artistically edited images. Further re-touching, digital manipulation and artist finishing is available as an optional extra by request and may be subject to charge.
Copyright: S&B Photography own copyright to all images taken under the United Kingdom Copyright Act 1988. All rights reserved. S&B Photography may display any images included in this contract in studio(s), portfolio(s), literature, exhibitions and any other form of typical / electronic media. Advertisement Exemption is available for an administration fee of £1 per exempt image or maximum charge of £50 for all images, per booking. Advertisement Exemption does not guarantee complete exclusion from public view. Work may appear in S&B Photography's portfolio.
Image License: Packages that include digital images: A personal use image license is assigned to the named clients. No commercial rights granted. Clients are to ensure that the licensed images are protected from any unlicensed third parties.
Files: Negatives / digital files remain the property of S&B Photography.
Force Majeure: The due performance of this contract is subject to alteration or cancellation by either party owning to any cause beyond their control.
Viewing: Clients are required to attend a studio viewing after the Wedding on a mutually agreed date / time subject to availability to view the Wedding Day images and choose any items included within the contract. Bookings strictly by appointment.
Payment: A £50 deposit to be paid upon booking. This payment secures S&B Photography's professional services on your wedding date (stated on contract). Remaining balance is to be paid in full no later than 14 days post Wedding Day. Payment methods: Cash, cheque (payable to S&B Photography), credit or debit card. Credit cards +2.5% transaction fee.
Images: Image sizes are nominal. The photographer will provide a pleasing colour balance but cannot guarantee exact colour matching owing to anomalous reflections caused by the combination of certain dyes and materials, especially man-made fibres.
Refunds: Due to the personal & bespoke nature of our service & products, no returns accepted. No refunds, all sales final.
Policies: Any Items included within this contract are subject to full terms set out in order policy.
Cancellation: The clients may cancel this contract at any time by giving signed, formal written notice to S&B Photography but in doing so, shall forfeit deposit paid. If notice of cancellation is received less than 30 days prior to the Wedding, the client shall pay an additional amount so that the total paid is equal to 50% of the contract value. Should notice of cancellation be received less than 14 days prior to the Wedding, client shall pay an additional amount so that the total paid is equal to 100% of the contract value. This sum shall be payable as compensation as an estimate of the loss S&B Photography would suffer and would not extend further than the contract value. Cancellation of this contract by S&B Photography in the unlikely event of a total photographic failure or in any other circumstance, liability shall be limited to a part or total refund of any monies paid. Neither party shall be liable for indirect consequential loss.
Limitation of Liability In the unlikely event of a total photographic failure or cancellation of this contract by either party or in any circumstance the liability of one party to the other shall be limited to the total value of the contract. Neither party shall be liable for indirect or consequential loss.
Complaint Procedure: Any complaint should be raised by the client with S&B Photography in writing, within 28 days of first becoming aware of the matter and in any event, within 7 days of receipt of images.
Reserved Rights: S&B Photography reserve the right to update these Terms & Conditions without notice.


Watermarked Web Gallery

Terms of Use:  Images are appropriately watermarked, low-resolution & do not represent true colour & quality. This service is provided strictly for viewing purposes only & content should not be copied/saved in any way; copyright infringement can result in criminal penalties. We reserve the right to terminate this service without notice through any evidence of non-compliance/misuse. Service charge non-refundable in any event. Access: 1 year from activation date, above. We reserve the right to update these terms without notice; please check back each time you visit to familiarise yourself with any changes. 
To view our website disclaimer, please visit www.s-b-photography.co.uk


Facebook Photo Tag

Whilst we may upload photos to our page at any time, to guarantee an upload, 1x FREE photo tag is available, upon request. 1x FREE photo tag per 'like' list member. If you have a particular photo in mind, please provide image description &/or image no. otherwise, we are happy to choose one for you. Once uploaded, photo tags will not be changed. Upon acknowledgement of your request, we aim to upload within 10 working days.

 
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