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COVID-19 UPDATE - We’ve re-opened for studio & on-location bookings!

Huge thanks to all who've supported our business during temporary closure! We've received a high volume of enquiries during this time, please bear with us! Regrettably, re-sending will not speed up this process ~ thank you for your patients & understanding. 

For the health & safety of all visitors, we’ve made some temporary changes, until further notice:  Limited appointments, updated booking hours, changed max. studio attendance to 1-5 people from same household / 'bubble'. Pet bookings accepted but must be arranged separately. Previews will be online via client account watermarked web gallery.

BOOKINGS: 

As usual, all studio visits strictly appointment only. We cannot facilitate short notice arrangements, unscheduled visits, early or late arrivals. 

Photo shoots, collections, enquiries, orders, consultations & collections by advance appointment, subject to availability:


Wednesday: 10am – 1pm | Thursday & Friday: 10am – 6pm | Saturday: 10am – 5pm | Sunday, Monday & Tuesday: CLOSED


On-location enquiries outside of the above hours, please contact us.

ENQUIRIES: Please submit a request online via ‘Book Now’ link (recommended) or phone the studio directly - due to the nature of our service, we're often out of office & an answerphone facility is in place. We kindly ask all scheduled visitors to adhere to social distancing measures & look forward to welcoming you back at the studio soon!

 
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By placing an order, you are subject to the terms set out in our Order Policy:

Payment:
Full payment upon order via cash, cheque payable to ‘S&B Photography’, credit / debit card. Credit cards +3.1%.

Order Confirmation:
Once confirmed, amendments cannot be accepted & full amount is payable. Any photo editing requests must be noted at check-out, prior to completing your order.

Refunds:
Due to the personal & bespoke nature of each item, no refunds, exchanges or returns are accepted. Booking & License fee(s) are non-refundable in any event.

Cancellation:
You may cancel your order at any time but in doing so, you shall forfeit any monies paid. Your statutory rights remain unaffected.

Products:
Advertised subject to availability.

Completion:
2-28 working days. Any advised completion date is approximate & not guaranteed. Client is responsible for contacting S&B Photography in advance, to check progress / arrange collection. Named client (above) must collect completed order & complete a product release. Suspected error(s) must be reported prior to signing product release. Reports made after this time cannot be accepted.

Collection:
By advance appointment, Mon-Sat between 10am & 6pm, subject to availability. Local delivery may be possible subject to additional charge by prior arrangement – please enquire. CD & print orders up to 10x12” are available for delivery, P&P charge to be paid by the client in full, on arrangement.

Liability:
No liability is accepted for delayed completion. In the unlikely event of failure to complete order within 28 working days, liability shall be limited to a full or partial refund of any monies paid for outstanding items only. S&B Photography will not be held liable for any damage to any part to the order once product release has been signed, no exceptions. We are happy to assist with repair, subject to additional charge.

Release:
All items remain the property of S&B Photography until full payment has cleared. No items will be released until full payment has cleared & the product release has been signed or online order has been processed.

Reserved Rights:
S&B Photography reserves the right to update these Terms & Conditions without notice.
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